O PepPro é um diário pessoal de acompanhamento. Ele não é um dispositivo médico e não substitui orientação profissional de saúde.
1. Acceptance of the Terms
PepPro is developed and operated by Upside Company ("PepPro", "we", "us", or "our"), headquartered in Porto Alegre, Rio Grande do Sul, Brazil.
By downloading, accessing, creating an account, subscribing to, or using PepPro, including any related websites, services, content, features, or tools, you agree to be bound by these Terms of Use ("Terms") and our Privacy Policy.
If you do not agree to these Terms, you must not use the App and you must delete your account.
You represent and warrant that:
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You are at least 18 years of age;
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You have the legal capacity to enter into a binding agreement;
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You are not prohibited from using the App under applicable law;
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You will comply with all applicable local, state, federal, and international laws;
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You have read, understood, and agree to these Terms.
We may update these Terms from time to time. Continued use of the App after the updated Terms are published or made available constitutes acceptance of the updated Terms, except where additional consent is required by law.
2. Not Medical Advice
PepPro is an exclusively informational, educational, tracking, and organizational tool.
Nothing in the App, and no feature, result, content, calculation, estimate, score, chart, reminder, alert, notification, report, AI response, educational summary, scan result, or dashboard, constitutes medical advice, diagnosis, treatment recommendation, dosage instruction, prescription guidance, clinical guidance, or professional health advice of any kind.
You acknowledge and agree that:
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PepPro does not diagnose, treat, cure, or prevent any disease or medical condition;
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PepPro does not recommend substances, dosages, schedules, protocols, application techniques, or treatment plans;
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PepPro does not sell, distribute, prescribe, compound, recommend, or promote the purchase of peptides, medications, supplements, or related substances;
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PepPro does not verify the safety, legality, authenticity, purity, identity, dosage, labeling, storage, or origin of any substance or food that you log, track, search, or reference;
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You are solely responsible for consulting a qualified healthcare professional before making any decision related to health, medication, peptides, nutrition, or fitness;
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Use of the App is entirely at your own risk.
All features, including but not limited to inventory tracking, peptide calculator results, application site tracking, side effect tracking, hydration tracking, nutrition logging, meal scanning, photo and text calorie analysis, weight tracking, sleep tracking, progress photos, daily check-ins, medication level estimates, AI Insights, AI assistant, research library, export reports, educational content, reminders, and notifications, are intended exclusively for informational and personal record-keeping purposes.
No Professional Relationship
Use of the App does not create any physician-patient, healthcare professional-patient, pharmacist-patient, nutritionist-client, trainer-client, advisor-client, fiduciary, or other professional relationship between you and PepPro, Upside Company, or any of our service providers.
Emergency Situations
PepPro is not designed for medical emergencies. If you believe you are experiencing a medical emergency, immediately call 911 or your local emergency service, or go to the nearest emergency room.
Health Data
PepPro is not designed to store or process protected health information on behalf of a healthcare professional, health plan, or healthcare entity. You are discouraged from submitting sensitive medical information beyond what is necessary to use the App's tracking features. If you choose to submit such information, you do so at your own risk.
3. Use of the App and User Responsibility
PepPro is intended for personal, non-commercial use by adults 18 years of age or older.
You are solely responsible for:
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Any substances or foods that you choose to research, use, possess, administer, purchase, import, store, or track;
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The accuracy of all data you enter into the App;
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How you interpret or act upon any information displayed in the App;
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Any decision you make based on content, results, calculations, estimates, reminders, alerts, reports, AI responses, or educational content from the App;
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Compliance with all applicable laws and regulations in your jurisdiction;
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The condition, storage, handling, legality, and use of any substance you log or track;
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Maintaining secure access to your device and account;
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Consulting a qualified healthcare professional before making any health-related decision.
Jurisdiction and Legality
Laws governing peptides, medications, research compounds, supplements, controlled substances, prescription products, and related compounds vary significantly by country, state, and locality.
It is your sole responsibility to understand and comply with all applicable local, state, federal, and international laws relating to any substance you research, possess, import, purchase, track, administer, or use.
PepPro makes no representation that any substance discussed, referenced, displayed, trackable, or described in the App is legal, safe, available, approved, or appropriate in your jurisdiction.
References to peptides, GLP-1s, medications, compounds, supplements, research substances, foods, or related products anywhere in the App are for informational and organizational purposes only and do not constitute endorsement, promotion, recommendation, medical advice, prescription guidance, or representation of legality.
Assumption of Risk
You acknowledge that researching, tracking, possessing, administering, or using peptides, medications, research compounds, supplements, or related substances may involve known and unknown risks, including but not limited to:
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Side effects;
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Adverse reactions;
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Allergic reactions;
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Incorrect dosage or administration;
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Contamination, impurity, mislabeling, counterfeit products, or unknown ingredients;
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Improper storage or handling;
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Drug interactions;
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Contraindications;
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Infection or injury;
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Risks not currently identified in the scientific literature;
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Serious injury or death.
You assume full responsibility for all decisions, actions, and outcomes arising from or related to any information obtained through the App.
4. Internet Access, Mobile Data, and Device Requirements
Some App features require an active internet connection, device permissions, cloud services, third-party services, app store access, or a compatible device and operating system.
You are responsible for obtaining and maintaining: internet access, mobile data service, a compatible device, a supported operating system, App permissions, sufficient storage, notification settings, and any other hardware, software, or service necessary to use the App.
PepPro is not responsible if the App or any feature becomes unavailable, delayed, limited, inaccurate, or interrupted due to: poor connectivity, lack of Wi-Fi, mobile network issues, device settings, insufficient battery or storage, operating system restrictions, app store restrictions, notification settings, Focus or Do Not Disturb modes, third-party service unavailability, cloud provider unavailability, carrier problems, or internet provider problems.
You are responsible for any data charges, roaming, carrier fees, internet fees, app store charges, or other third-party charges that may apply when using the App.
5. Device Availability and Notifications
You are responsible for ensuring that your device is charged, connected, updated, and properly configured to use the App and receive notifications.
Reminders, alerts, and notifications are convenience features only. They may be delayed, fail, be duplicated, be inaccurate, or not be delivered due to device settings, operating system behavior, App permissions, internet connection, Apple services, Google services, notification settings, Focus or Do Not Disturb modes, battery level, or other factors outside our control.
PepPro is not responsible for any consequence of a missed, delayed, inaccurate, duplicated, or failed reminder, notification, log, export, or alert.
You must not rely on reminders or notifications from PepPro for medical, medication, dosage, treatment, emergency, or safety-critical decisions.
6. Prohibited Conduct
You agree not to:
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Use the App for any illegal, harmful, fraudulent, abusive, or unauthorized purpose;
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Use the App to facilitate the illegal purchase, sale, distribution, import, administration, or promotion of any substance;
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Use the App to make medical decisions without consulting a licensed healthcare professional;
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Submit false, misleading, fraudulent, illegal, or inaccurate data;
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Submit content, data, or photos that you do not have the right to submit;
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Submit another person's photos or data without their explicit consent;
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Use the App to harass, exploit, harm, impersonate, or violate the rights of another person;
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Reverse engineer, decompile, disassemble, scrape, copy, modify, translate, or extract the source code, models, databases, designs, or data of the App;
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Create derivative works based on the App or any part of it;
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Use automated tools, bots, scripts, crawlers, or scrapers to access or interact with the App;
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Attempt unauthorized access to any account, system, database, server, network, or service;
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Probe, scan, or test the vulnerability of any system or network associated with the App;
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Interfere with or disrupt the App, servers, networks, or third-party services;
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Circumvent paywalls, subscription systems, entitlement checks, security features, or access controls;
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Upload malware, viruses, malicious code, or harmful content;
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Misuse AI features to generate illegal, harmful, misleading, medical, dosage, or unsafe instructions;
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Violate any applicable law, regulation, third-party right, or app store rule.
We may suspend or terminate your access if we believe you have violated these Terms.
7. Account Registration and Security
To access certain App features, you may need to create an account.
You agree to provide accurate, current, and complete information during registration and to keep it up to date.
You are solely responsible for:
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Maintaining the confidentiality of your account credentials;
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All activity that occurs on your account, whether authorized by you or not;
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Notifying PepPro immediately of any unauthorized use of your account or security breach;
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Enabling biometric lock, device lock, and other available security features;
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Keeping your device and operating system secure.
PepPro is not responsible for any loss, damage, unauthorized access, data disclosure, or account activity arising from your failure to protect your credentials, device, or account.
Device Modifications
Modifying your device's operating system, including jailbreaking, rooting, sideloading unauthorized software, bypassing security controls, or using unofficial app stores, may compromise the App's functionality and security.
PepPro disclaims all liability for any issue, data loss, account compromise, inaccurate result, failed notification, security vulnerability, or App malfunction resulting from unauthorized modifications to your device.
8. Third-Party Services
PepPro integrates with or relies on third-party services. Each third-party service is governed by its own terms, policies, systems, and practices.
PepPro is not responsible for the acts, omissions, errors, unavailability, interruptions, changes, pricing, billing decisions, data handling, security practices, model outputs, or availability of any third-party service.
Third-party services may change, suspend, restrict, revoke, or discontinue access at any time.
PepPro is not responsible for any loss, delay, interruption, missing data, failed purchase, failed restore, failed notification, inaccurate result, unavailable feature, account issue, billing issue, or service interruption caused by Apple, Google, Adapty, PostHog, AI provider, internet providers, mobile carriers, operating systems, app stores, cloud providers, or other third-party systems.
Use of features that rely on third-party services is subject to their respective terms and policies.
9. Tracking and AI Features — Specific Disclaimers
The App includes various tracking, educational, organizational, and AI features. The following disclaimers apply in addition to the general "Not Medical Advice" disclaimer.
Inventory and Organization
Inventory entries reflect only the information you enter. The App does not verify the content, origin, identity, legality, prescription status, purity, strength, concentration, expiration, storage, safety, authenticity, or labeling of any substance you log. Vial photos are visual references only and do not authenticate any product.
Peptide Calculator
The Peptide Calculator provides reconstitution and dosage calculations based solely on the values you enter. The results are mathematical outputs only. They do not constitute medical advice, dosage instructions, prescription guidance, treatment recommendations, or a recommendation to use any substance.
The App does not verify the accuracy of your inputs. Results may be incorrect if your inputs are inaccurate, incomplete, misunderstood, mistyped, or based on incorrect product information. You are solely responsible for any decision made based on the calculator outputs.
By using the Peptide Calculator, you expressly acknowledge that: you understand the calculator does not provide medical advice; you understand the calculator does not recommend any dose, schedule, substance, or protocol; you are responsible for independently verifying all calculations; you will consult a qualified healthcare professional before making any dosage or administration decision; and that PepPro and Upside Company are not responsible for any injury, harm, adverse event, overdose, underdose, calculation error, improper administration, or other outcome arising from the use of or reliance on the calculator results.
Application Site Tracking
The body map and rotation indicators are visual organizational tools only. They do not provide medical guidance on application technique, site selection, frequency, depth, sterility, safety, or suitability. They do not detect or prevent infection, injury, improper administration, or adverse reactions. Always follow the guidance of a qualified healthcare professional.
Side Effect Tracking
Symptom logs are user-entered records only. The App does not interpret, diagnose, evaluate, warn about, or alert you to medical conditions. The absence of a logged symptom does not indicate the absence of a medical condition. The presence of a logged symptom does not indicate the presence of any specific condition. If you experience concerning symptoms, contact a qualified healthcare professional or emergency services.
Hydration and Nutrition
Calorie, macro, hydration, and nutrition goals displayed in the App are general estimates based on the inputs you provide. They are not medical, nutritional, dietary, or treatment prescriptions. Do not rely on them for medical, allergy, eating disorder, disease management, or safety-critical decisions.
Meal Scanning and Photo and Text Calorie Analysis
Meal scanning and photo and text calorie analysis results are AI-generated estimates and may be inaccurate, incomplete, misclassified, biased, or unreliable. They do not replace professional nutritional assessment, food labels, laboratory analysis, allergen warnings, or medical advice. Do not rely on these results for medical, dietary, allergy, diabetes, eating disorder, or safety-critical decisions.
Apple Health and Google Fit Integration
Data from Apple Health and Google Fit is provided by Apple's and Google's frameworks and by connected devices or apps. This data may contain inaccuracies, gaps, sync delays, device errors, or incomplete records. PepPro does not validate this data and is not responsible for inaccuracies or missing information in it.
Progress Photos and Daily Check-ins
Progress photos and check-in entries are personal records only. They are not medical assessments and are not reviewed by any healthcare professional. You are solely responsible for any content you submit, save, or share.
Weight Logging
Weight entries, trend charts, goal tracking, and related visuals are user-entered or imported records only. They do not reflect any clinical assessment, diagnosis, or professional interpretation.
Insights Dashboard
The Insights Dashboard aggregates your tracking entries for visual review. It does not diagnose, predict, treat, recommend, or interpret your health.
AI Assistant
The AI assistant is an AI-powered educational feature. When used, your messages may be sent to the AI provider to generate responses. Responses are AI-generated educational content only and may be inaccurate, incomplete, outdated, biased, unsafe, or based on generalized patterns. They do not reflect current medical standards, scientific consensus, regulatory guidance, or your individual medical circumstances. The AI assistant is not a healthcare professional, and its responses are not medical advice. You must independently verify any information before relying on it.
Research Library
Peptide profiles and educational summaries in the Research Library are general informational references. They may be incomplete, outdated, inaccurate, or based on public sources that change over time. They do not constitute medical advice, treatment recommendations, dosage guidance, or product endorsements.
Medication Level Estimates
Medication level estimates, including half-life and peak time displays, are based on general published or estimated half-life data and the inputs you provide. They are not clinically verified, are not personalized to your individual physiology, and do not account for all variables. They should not be used to make dosage, timing, administration, medical, or safety decisions.
Sleep Tracking
Sleep entries are user-reported, imported, or estimated records only. They are not medical assessments of sleep quality, sleep disorders, or general health.
AI Insights
AI Insights reveal statistical patterns or correlations among your tracking data using generalized methods. They are informational only. Correlation is not causation. AI Insights do not diagnose, predict, recommend, prescribe, or suggest any course of action and should not be used for medical, nutritional, workout, dosage, substance-related, or safety-critical decisions.
Achievements
Badges, streaks, achievements, and gamification features are for engagement only. They do not reflect health outcomes, treatment progress, safety, adherence, or medical improvement.
Export and Reports
PDF reports, exports, summaries, and shared files are generated from your entries. You are solely responsible for the accuracy of the exported data and for any decision made by you, your healthcare professional, or any other recipient based on the report. PepPro does not review, verify, endorse, or medically interpret exported reports.
General AI Limitations
The AI-generated outputs of any App feature may be inaccurate, incomplete, outdated, biased, unreliable, or inappropriate for your circumstances. They may not reflect current medical standards, scientific consensus, regulatory guidance, product labeling, or your individual health profile. You must independently verify any information before relying on it.
10. Beta Features
From time to time, PepPro may offer beta, preview, experimental, test, or early-access features ("Beta Features").
Beta Features are provided for evaluation purposes only and may be incomplete, unstable, inaccurate, unavailable, or contain errors. They may be modified, limited, suspended, or discontinued at any time without notice. They are provided "as is", without warranties of any kind, and all disclaimers and limitations in these Terms apply with equal or greater force.
11. Subscriptions and Billing
PepPro Premium is an auto-renewing subscription available through the Apple App Store and the Google Play Store.
Pricing, trial availability, promotional offers, included features, billing periods, and subscription options may vary by platform, country, user eligibility, promotion, or time of purchase. The price and terms displayed at checkout govern your purchase.
Current subscription options may include: monthly subscription; annual subscription; free trial, if offered; and promotional pricing, if offered.
We will make the subscription price, renewal terms, and trial terms reasonably clear before purchase. However, billing is processed by the Apple App Store or Google Play, and their checkout screens, subscription settings, cancellation flows, refund rules, billing policies, and payment terms govern the final transaction.
iOS Subscribers
If you subscribe through the Apple App Store: payment is charged to your Apple ID upon purchase confirmation or when any free trial expires; subscriptions renew automatically unless canceled at least 24 hours before the end of the current billing period; you can manage or cancel in your Apple Account Settings; uninstalling the App does not cancel the subscription; refunds are handled by Apple in accordance with Apple's policies.
Android Subscribers
If you subscribe through the Google Play Store: payment is charged to your Google Play account upon purchase confirmation or when any free trial expires; subscriptions renew automatically unless canceled at least 24 hours before the end of the current billing period; you can manage or cancel in your Google Play account settings; uninstalling the App does not cancel the subscription; refunds are handled by Google in accordance with Google's policies.
Subscription Changes
We may change subscription prices, included features, trial availability, promotional offers, or billing options at any time. Where required, notice will be provided before the changes apply to your subscription. If you do not agree to a change, you must cancel the subscription before the change takes effect.
Adapty
We use Adapty to help manage subscriptions and entitlement status across platforms. Adapty does not process your full payment card information.
Right of Withdrawal
Without prejudice to the app store policies, consumers in Brazil may have a right of withdrawal under Article 49 of the Consumer Protection Code (Código de Defesa do Consumidor) for purchases made outside the commercial establishment, within the legal period. The exercise of this right occurs through the channels of the applicable app store.
12. User-Submitted Content
You retain ownership of the content you submit to the App, including progress photos, meal photos, vial photos, tracking data, notes, daily check-ins, reports, and other entries ("User Content").
By submitting User Content, you grant PepPro a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, process, display, modify, create derivative works of, transmit, and otherwise use your User Content solely to operate, maintain, support, protect, improve, develop, and provide the App and related services, as described in these Terms and our Privacy Policy.
This license includes the right to use de-identified or aggregated derivatives of the User Content as described in our Privacy Policy.
This license survives the termination of your account with respect to: content you have already shared; de-identified or aggregated derivatives; backup copies retained in accordance with our retention practices; content retained as required by law; and content reasonably necessary for fraud prevention, security, legal compliance, or dispute resolution.
You represent and warrant that: you own or have all necessary rights to submit your User Content; your User Content does not violate any law; it does not violate the privacy, publicity, intellectual property, contractual rights, or other rights of any third party; and that you have obtained consent from any person whose information, image, or data you submit.
PepPro may remove, restrict, or disable access to User Content if we believe it violates these Terms, applicable law, third-party rights, or the security of the App.
13. Modifications, Updates, and Compatibility
PepPro reserves the right, at any time and without notice or liability, to modify, suspend, replace, limit, remove, or discontinue any feature, service, content, or component of the App, including features available at the time of your subscription.
Updates and Compatibility
We may release updates, bug fixes, patches, or new versions of the App from time to time. Some features may require installing the latest version of the App or updating your device's operating system. We do not guarantee that the App will remain compatible with all devices, operating system versions, app store requirements, third-party services, or platform rules. If you do not install updates, some features may stop working.
Service Discontinuation
We reserve the right to suspend, limit, replace, remove, or discontinue the App or any part of it at any time, with or without notice, to the maximum extent permitted by law. If we discontinue the App, the rights and licenses granted to you under these Terms will terminate, and you must stop using the App. We are not responsible for any loss of access, data loss, inability to export data, interruption, unavailable feature, or other consequence resulting from suspension, discontinuation, app store removal, platform restriction, third-party service issue, business closure, legal requirement, regulatory requirement, or force majeure event.
14. Feedback
If you submit ideas, suggestions, feature requests, comments, improvements, concepts, designs, or other feedback about the App ("Feedback"), PepPro may use, copy, modify, develop, commercialize, publish, and exploit such Feedback freely, without obligation, attribution, approval, restriction, or compensation to you. You waive any rights you may have in the Feedback to the maximum extent permitted by law.
15. Intellectual Property
The App, including its design, code, software, interface, features, text, graphics, content, trademarks, logos, databases, workflows, functionalities, AI-related systems, and all related intellectual property, is owned by Upside Company or its licensors and is protected by applicable intellectual property law.
You may not copy, modify, distribute, sell, lease, sublicense, scrape, extract, reverse engineer, create derivative works of, or commercially exploit any part of the App, except as expressly authorized by us in writing. All rights not expressly granted to you are reserved by Upside Company.
In the event of a sale, merger, acquisition, restructuring, financing, assignment, or transfer of ownership, all intellectual property rights may be transferred to the acquiring or successor entity.
16. Business Transfers
If Upside Company, PepPro, or substantially all of our assets are involved in a merger, acquisition, financing, reorganization, bankruptcy, asset sale, assignment, change of control, or similar transaction, your account, User Content, subscription information, operational data, and other information may be transferred to the acquiring or successor entity as part of that transaction.
The acquiring or successor entity may continue to operate, maintain, improve, commercialize, develop, modify, or discontinue PepPro or related products and services, subject to applicable law, our Privacy Policy, required notices, and any consent, authorization, objection, deletion, or other rights available to you.
If the acquiring or successor entity materially changes how personal data or sensitive personal data is used, shared, or handled, it will provide notice and obtain any consent or authorization required by applicable law before those new practices begin.
17. Disclaimer of Warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PepPro, UPSIDE COMPANY, AND ITS PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, PARTNERS, SERVICE PROVIDERS, AND AFFILIATES DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, AVAILABILITY, TITLE, AND NON-INFRINGEMENT.
PepPro DOES NOT WARRANT THAT: THE APP WILL BE ERROR-FREE, UNINTERRUPTED, SECURE, AVAILABLE, ACCURATE, COMPLETE, OR RELIABLE; THAT OUTPUTS, AI RESPONSES, CALCULATIONS, ESTIMATES, REMINDERS, REPORTS, OR EDUCATIONAL CONTENT WILL BE ACCURATE, CURRENT, COMPLETE, SAFE, OR APPROPRIATE FOR YOU; THAT THE APP WILL MEET YOUR EXPECTATIONS; THAT DEFECTS WILL BE CORRECTED; OR THAT THE APP WILL REMAIN AVAILABLE OR COMPATIBLE WITH YOUR DEVICE, OPERATING SYSTEM, APP STORE, OR THIRD-PARTY SERVICES.
PepPro MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE SAFETY, LEGALITY, EFFICACY, PURITY, IDENTITY, AUTHENTICITY, DOSAGE, STORAGE, LABELING, ORIGIN, OR AVAILABILITY OF ANY PEPTIDES, MEDICATIONS, COMPOUNDS, SUPPLEMENTS, FOODS, OR PRODUCTS DISCUSSED, REFERENCED, LOGGED, OR TRACKED IN THE APP.
PepPro DOES NOT GUARANTEE ANY SPECIFIC HEALTH, FITNESS, WEIGHT, WELLNESS, FINANCIAL, OR APP OUTCOME.
Some jurisdictions do not allow the exclusion of certain warranties. In such cases, the above exclusions apply to the maximum extent permitted by applicable law, and nothing in these Terms limits non-waivable consumer rights under the Brazilian Consumer Protection Code.
18. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PepPro, UPSIDE COMPANY, AND ITS PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, PARTNERS, SERVICE PROVIDERS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, LOSS OF REPUTATION, LOSS OF USE, LOSS OF DATA, DEVICE DAMAGE, SERVICE INTERRUPTION, PERSONAL INJURY, EMOTIONAL DISTRESS, OR OTHER INTANGIBLE LOSSES.
THIS LIMITATION APPLIES TO DAMAGES ARISING FROM OR RELATED TO: YOUR USE OR INABILITY TO USE THE APP; ANY HEALTH OUTCOME, INJURY, ILLNESS, ADVERSE EFFECT, OVERDOSE, UNDERDOSE, IMPROPER ADMINISTRATION, INFECTION, ALLERGIC REACTION, OR DEATH; ANY SUBSTANCE OR FOOD YOU RESEARCH, POSSESS, PURCHASE, IMPORT, TRACK, ADMINISTER, OR USE; RELIANCE ON ANY FEATURE, OUTPUT, ESTIMATE, REMINDER, ALERT, AI RESPONSE, REPORT, EDUCATIONAL CONTENT, OR CALCULATION; INVENTORY DATA, CALCULATOR RESULTS, APPLICATION SITE TRACKING, SIDE EFFECT LOGS, NUTRITION ESTIMATES, MEAL SCANS, MEDICATION LEVEL ESTIMATES, AI INSIGHTS, AI ASSISTANT RESPONSES, OR EXPORTED REPORTS; DATA LOSS, SERVICE INTERRUPTIONS, OR ACCOUNT ACCESS PROBLEMS; MISSED, DELAYED, DUPLICATED, OR INACCURATE NOTIFICATIONS OR REMINDERS; INACCURACIES IN APPLE HEALTH, GOOGLE FIT, DEVICE DATA, OR OTHER INTEGRATED DATA; USER CONTENT YOU SUBMIT, SAVE, EXPORT, OR SHARE; ACTS, OMISSIONS, UNAVAILABILITY, ERRORS, OR DATA HANDLING OF ANY THIRD-PARTY SERVICE PROVIDER; APP STORE REMOVAL, PLATFORM RESTRICTION, REGULATORY ACTION, OR SERVICE DISCONTINUATION; UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR DEVICE; AND ANY OTHER MATTER RELATED TO THESE TERMS OR THE APP.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AND CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE APP SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT PAID BY YOU TO PepPro IN THE TWELVE MONTHS PRECEDING THE CLAIM; OR (B) THE EQUIVALENT OF ONE HUNDRED U.S. DOLLARS (US$100.00).
Nothing in this section excludes or limits liabilities that cannot be excluded or limited under applicable law, including non-waivable consumer rights under the Brazilian Consumer Protection Code.
Basis of the Bargain
You acknowledge that the limitations and disclaimers in these Terms are a fundamental basis of the agreement between you and PepPro, and that the App would not be provided to you without these limitations.
19. Indemnification
You agree to defend, indemnify, and hold harmless PepPro, Upside Company, and its partners, directors, officers, employees, contractors, agents, partners, licensors, service providers, successors, assigns, and affiliates from any and all claims, damages, losses, liabilities, costs, penalties, settlements, judgments, and expenses, including reasonable attorneys' fees, arising from or related to: your use of or access to the App; your violation of these Terms; your violation of any law, regulation, or third-party right; any law governing peptides, medications, supplements, controlled substances, research compounds, imports, prescriptions, or related products in your jurisdiction; your reliance on any content, AI output, tracking data, estimate, calculator result, reminder, report, or other information from the App; any data, content, or photos you submit; any health-related decisions or outcomes arising from your use of the App; any injury, illness, adverse reaction, overdose, underdose, infection, allergic reaction, or death suffered by you or any third party in connection with substances you logged, researched, possessed, administered, imported, purchased, or used; any content you share publicly or privately; your misuse of the App; your fraud, negligence, willful misconduct, or unauthorized activity; and any dispute between you and any third party related to your use of the App.
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense.
20. Dispute Resolution
Amicable Resolution
Before initiating any legal proceeding, you agree to contact us at contato@upsidecompany.com.br and grant us 30 days to attempt to resolve the dispute amicably.
Governing Law and Venue
These Terms are governed by and construed in accordance with the laws of the Federative Republic of Brazil. To settle any disputes arising from these Terms that are not resolved amicably, the courts of the Judicial District (Comarca) of Porto Alegre, Rio Grande do Sul, Brazil are elected, reserving the consumer's right to sue in the venue of their domicile, in accordance with the Consumer Protection Code.
Mediation and Arbitration
For disputes that do not involve a consumer relationship, or to the maximum extent permitted by law, the parties may submit the controversy to mediation or arbitration, as agreed between them. Nothing in this section removes non-waivable rights guaranteed to consumers by Brazilian law, including access to the Judiciary and to public consumer protection systems.
21. Apple EULA
If you access or download the App through the Apple App Store, you acknowledge and agree that: these Terms are between you and PepPro only, not Apple Inc.; PepPro, and not Apple, is solely responsible for the App and its content; the App is licensed to you on a limited, non-exclusive, non-transferable basis for use on Apple-branded devices that you own or control, subject to the Apple Media Services Terms of Service and applicable Apple rules; Apple has no obligation to provide maintenance or support for the App; in the event of a warranty failure, you may notify Apple for a refund of the purchase price, if any, and Apple will have no other warranty obligation; PepPro, and not Apple, is responsible for any product liability claims, regulatory compliance, or consumer protection related to the App; in the event of a third-party intellectual property claim, PepPro, and not Apple, is solely responsible; and Apple and its subsidiaries are third-party beneficiaries of these Terms with the right to enforce them against you.
22. Google Play Terms
If you access or download the App through Google Play, you acknowledge and agree that: these Terms are between you and PepPro only, not Google; Google is not responsible for the App or its content; your use of the App may also be subject to the Google Play terms, policies, and billing rules; Google Play handles Android subscription billing, cancellation flows, and refunds in accordance with its own policies; and PepPro is not responsible for Google Play billing decisions, payment processing errors, refund decisions, store restrictions, or account issues.
23. Export Control and Sanctions
You may not download, access, or use the App if: you are located in a country or region subject to a U.S. Government embargo; you are located in a country or region designated by the U.S. Government as supporting terrorism; you appear on any government list of prohibited, restricted, or sanctioned parties; or if your use of the App would violate applicable export control, sanctions, or trade laws. You agree to comply with all applicable export control and sanctions laws.
24. Force Majeure
PepPro is not responsible for any failure, delay, interruption, loss, or inability to perform resulting from causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, civil disturbances, labor disputes, embargoes, government actions, legal or regulatory requirements, fire, floods, accidents, power outages, internet failures, cloud provider failures, app store restrictions, platform unavailability, AI provider unavailability, network infrastructure failures, and shortages of transportation, fuel, energy, labor, materials, or services.
25. Termination
We may suspend, restrict, or terminate your access to the App at any time if we believe that: you have violated these Terms; you have violated applicable law; your use creates risk to PepPro, users, third parties, or service providers; your account is involved in fraud, abuse, misuse, or unauthorized activity; we are required to do so by law, regulation, app store rule, court order, or third-party service provider; or continuing to provide the App has ceased to be commercially, technically, legally, or operationally viable.
Upon termination: your right to use the App ends immediately; you must stop using the App; we may delete, restrict, or retain data in accordance with our Privacy Policy and legal obligations; and any active subscription must be canceled through the Apple App Store or Google Play, as applicable.
Termination does not limit any of our rights or remedies. The sections that by their nature should survive termination will survive, including those relating to intellectual property, user content, disclaimers, limitation of liability, indemnification, dispute resolution, business transfers, governing law, and payment obligations.
26. General Provisions
Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable, if permitted by law.
No Waiver
Our failure to enforce any provision does not constitute a waiver of it or of any other provision. Any waiver must be in writing and signed by us.
Assignment
You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or delegate these Terms, in whole or in part, at any time, including in connection with a merger, acquisition, asset sale, financing, reorganization, change of control, or by operation of law.
Entire Agreement
These Terms, together with our Privacy Policy and any additional terms presented in the App, constitute the entire agreement between you and PepPro regarding the App and supersede all prior or contemporaneous agreements, communications, and understandings.
27. Contact
Upside Company, operator of PepPro
Porto Alegre, Rio Grande do Sul, Brazil
CNPJ: 57.129.114/0001-53
Email: contato@upsidecompany.com.br
Terms of Use: https://pepproapp.com/terms
Privacy Policy: https://pepproapp.com/privacy
© 2026 Upside Company. PepPro™. All rights reserved.